Análisis de la estructura organizacional y su incidencia en el rendimiento laboral de una empresa comercial ubicada en la ciudad de Salcedo.

Abstract

Global, social, economic, demographic and technological trends require companies to be flexible and to adjust to the new challenges that exist at the national and global level, this includes the idea that a robust organizational structure is essential to expand and achieve profitability. In this sense, this research aims to analyze the impact of the organizational structure on the work performance of a commercial company located in the city of Salcedo. To do so, a methodology with a critical propositional paradigm of correlational type was proposed, in which it is expected to verify if the structural analysis affects work performance. The quantitative approach allowed the use of measurement instruments that yielded results in numerical quantities, this was possible from the use of the structured survey with multiple choice questions, applied to a sample of 50 company employees. As a result, it was obtained that through the application of the Chi Square test (xc 2 = 177,2108) it was proven that there is an incidence of the organizational structure of the company on the work performance of the workers. In addition, it is appreciated that the work of the managers is good, with a mode of 148 for that option of the survey, which requires organizational and structural actions for it to be excellent. The perception of the collaborators on the organizational and structural management of the company showed average values with a significance of the mode in the options "agree" and "good". In conclusion, it is highlighted that from the results obtained, the restructuring of the organizational structure is necessary with the implementation of a matrix design, which would alleviate the problems that have arisen in the work performance of the commercial company.