Percepciones sobre inseguridad ciudadana experimentada y la calidad de vida laboral en trabajadores del área de reparto de una empresa de consumo masivo en Guayaquil durante el 2024.

Abstract

This research arises with the objective of analyzing the experiences of citizen insecurity and quality of work life of workers in the delivery area in a mass consumption company during the year 2024, in order to identify the measures adopted by the company. The problem of citizen insecurity in Guayaquil has been an object of interest for both social researchers and the media. Previous studies have analyzed the causes and consequences of crime in the city, as well as the strategies implemented by authorities to address this problem. This investigative background will allow us to understand the roots of the problem and the approaches that have been taken in the past to confront citizen insecurity in Guayaquil (Luzardo, 2023). In relation to the main results of this study, the following was known: long work hours affect employees returning home with the risk of suffering robberies as a result of citizen insecurity. These workers face constant theft of their belongings and company materials, which generates economic losses and delays in carrying out their tasks.