Calidad de los cuidados de enfermería en gestantes hospitalizadas en el área de ginecología en el Hospital del Norte de Guayaquil Los Ceibos.

Abstract

The quality of nursing care during the hospitalization of pregnant women has a significant impact on their emotional and physical experience, especially in sensitive areas such as gynecology. This study aimed to determine the quality of nursing care provided to hospitalized women in the Gynecology Department of the Hospital del Norte de Guayaquil Los Ceibos, using the CUCACE scale as a measurement tool. A quantitative approach was used, allowing the collection of concrete data based on the direct perceptions of the patients. The results showed that while certain aspects—such as the kindness and willingness of the staff—were positively valued, there were also weaknesses identified in key areas such as communication, time spent with patients, and the information provided. Overall, patients did not feel completely satisfied with the care received, highlighting the need to strengthen empathy, human connection, and continuous support. The study concludes that improving the quality of care involves not only optimizing procedures but also fostering a more sensitive and respectful approach among nursing staff to ensure a closer, more compassionate connection with each woman.