Satisfacción laboral y su incidencia en el desempeño del personal del GAD Municipal del cantón Vinces.

Abstract

This research aimed to analyze job satisfaction and its impact on staff performance at the Vinces Municipal Government (GAD). This study was designed as a non-experimental, cross-sectional study. A mixed methodology was used, employing both qualitative and quantitative research for data collection. The methodology used was descriptive with a correlational approach. The techniques used were an interview with three departmental directors (Administrative Directorate, Human Talent Directorate, and Financial Directorate) and a survey administered to 187 administrative staff. The results showed an acceptable level of satisfaction within the institution, but some deficiencies were identified related to recognition and incentives, a lack of staff training, and a lack of participatory leadership. Correlating the variables using the Jamovi tool revealed a positive relationship between job satisfaction and performance. The recommendations are based on the implementation of a comprehensive plan based on three pillars: recognition and motivation, ongoing training, and participatory leadership. These actions will contribute to increasing satisfaction levels in the organization, improving efficiency and effectiveness, which will contribute to improving the quality of public service.