Análisis del desgaste profesional de los trabajadores en una Empresa Privada Productora de Balanceado.

Abstract

The overall objective of this research was to analyze the degree of professional burnout among employees of a private feed production company, identifying the main dimensions and factors related to burnout syndrome, in order to develop a diagnosis that helps improve working conditions and staff well-being. To achieve this objective, the Maslach questionnaire was applied, an internationally validated instrument that measures burnout syndrome through its three core dimensions: emotional exhaustion, depersonalization, and personal fulfillment. The methodology included statistical analysis of the results, also considering demographic variables such as work area, age, and seniority, and was complemented by a correlational study of the psychosocial risks identified in the organization. The findings showed that professional burnout is significantly present in the company, with a greater incidence in areas such as Accounting, Sales, Production, and Warehouse, while Human Resources and Purchasing showed a lesser impact. It was identified that younger workers and those with more seniority presented the highest levels of burnout, and although the correlational analysis did not confirm statistically significant relationships, relevant negative trends were observed with factors such as recovery, skills development, and scope for action and control. In conclusion, the study highlights the need to implement comprehensive strategies aimed at redistributing workload, strengthening leadership, fostering professional development, and improving organizational processes. This contributes to human talent management and future research on burnout and psychosocial risks.