Cumplimiento de las actividades de enfermería en la atención de pacientes que acuden al área de emergencia en el Hospital IESS Los Ceibos, año 2025.

Abstract

Triage is a fundamental process in emergency care, in which nursing staff play a decisive role in performing the initial assessment according to the severity of the patient's condition. Objective: To determine the fulfillment of nursing activities in the care of patients who come to the emergency department of the IESS Los Ceibos Hospital in 2025. Design: Descriptive, quantitative, cross-sectional, prospective. Population and sample: It is comprised of 90 nursing graduates from the emergency department of the Los Ceibos IESS Hospital. The sample was obtained through stratified sampling; individuals were randomly selected with a 95% confidence level and a 5% margin of error, resulting in a total of 74 people. Technique: Survey and direct observation. Instruments: Structured questionnaire and checklist. Results: Most staff members were between 34 and 44 years old (40%), predominantly female (62%), and 46% had completed higher education. Fifty-five percent had between 6 and 10 years of work experience, and 68% worked 12-hour shifts. Eighty-five percent had received recent training. In terms of task completion, high performance was observed in administrative records (>70%), but lower performance was observed in the assessment of critical areas, with a percentage of less than 20%. According to the Manchester scale, patients were mostly classified as Level III (33%), followed by Level I (21%) and Level II (19%). Conclusion: Emergency room nursing staff largely comply with established activities, with experience and academic training standing out as strengths. However, deficiencies in initial clinical assessment and long working hours represent limitations that need to be addressed through continuous training, constant supervision, and optimization of resources.