Efectos psicosomáticos de la sobrecarga laboral en el personal médico del Centro de Salud “Víctor Miguel Crespo” de la ciudad de Azogues. Enero - agosto 2025.

Abstract

This study seeks to analyze the effects of workload on the medical staff of the Víctor Miguel Crespo Health Center in the city of Azogues during the first period of 2025. This study used standardized scales to measure workload and psychosomatic effects, with the goal of generating useful evidence for the design of occupational and mental health interventions. A quantitative, descriptive, and cross-sectional methodology was used. The results showed that 57.14% of professionals perceive themselves as being at work overload. 35.7% are at risk, and 7.14% do not present work overload. It is more common in non-permanent contracts (100%) and family physicians (83%). The psychosomatic effects found were headache (100%), muscle pain (57%), gastrointestinal problems and palpitations (85.7%), insomnia and fatigue (87.5%), and dizziness (75%). 100% of people with work stress experience work overload. 66.7% experience work overload and burnout syndrome, and 100% experience depersonalization. 100% had a low level of personal accomplishment. The psychosomatic effects that showed a strong, positive and significant correlation using Pearson's r were muscle pain (0.84), fatigue (0.89), and dizziness (0.88); while burnout syndrome and work stress showed a moderate positive and significant correlation of 0.529 and 0.67, respectively. In conclusion, it was determined that work overload is a highly prevalent problem and is associated with many psychosomatic effects.