Propuesta de una estrategia integral académica-administrativa financiera para fortalecer el seguimiento académico y la recuperación de cartera de los estudiantes de posgrado en la Universidad Católica de Santiago de Guayaquil.

Abstract

This research analyzes the problem of fragmented management in academic monitoring and financial administration within postgraduate programs at the Universidad Católica de Santiago de Guayaquil, particularly among students experiencing academic delay and outstanding debt. The objective was to propose a comprehensive academic–administrative–financial strategy that articulates interdepartmental coordination to strengthen institutional financial sustainability and facilitate academic reintegration. The study adopted a quantitative approach with a non-experimental, cross-sectional, and correlational design. An online survey was administered to 45 students who had experienced academic interruptions and/or had pending financial obligations during the 2018–2024 period. The results revealed that economic factors constitute the main obstacle to completing the program and that there is a high willingness among students to resume their studies when a clear academic pathway and flexible payment options are provided in accordance with institutional regulations. Based on these findings, the research proposes an academic–administrative–financial updating framework aimed at integrating academic monitoring with financial portfolio management through individualized reintegration plans, including remedial or updating courses and flexible payment agreements. It is concluded that coordinated intervention among institutional areas can positively influence student reintegration and the recovery of overdue accounts, thereby contributing to the sustainability of postgraduate programs.