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SISTEMA DE POSGRADO
Maestría en Administración de Empresas
Trabajos de Grado - Maestría en Administración de Empresas
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Issue Date
Title
Author(s)
2015
Diseño de un modelo Balanced Scorecard como herramienta de gestión y control para los procesos de atención al cliente de una Institución financiera del Ecuador.
Mosquera Criollo, Mariuxi Leonor
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ADMINISTRACIÓN DE EMPRESAS
1
INSTITUCIONES FINANCIERAS