Incidencia de la satisfacción laboral en la productividad del personal que labora en las farmacéuticas : Pharmacy’s de la ciudad de Guayaquil.

Abstract

The present research aims to determine if labor satisfaction has any impact on the productivity of workers at Pharmacy's pharmacies in the city of Guayaquil aiming to provide a proposal for improvement for the organization. It has been considered as a problem how labor satisfaction affects staff and how it affects the productivity of Pharmacy's in the city of Guayaquil, because many companies currently ignores the importance of job comfort. To carry out the respective analysis is important the understanding of theories related to job satisfaction and productivity, as well as the meaning of other related terms. The focus of our research is based on two points of view, quantitative that collects information through surveys and qualitative that collects data through interviews. The methodology used in the research allowed us to know the company's shortcomings in job satisfaction and the effects they cause on productivity through surveys, reflecting that however they receive their incentives, the economic benefits that are paid as remuneration doesn´t satisfy their basic needs.