Estudio del clima laboral y su influencia en la productividad y en el desempeño del Hotel Sheraton ubicado en la ciudad de Guayaquil.

Abstract

The working environment is known as the set of appreciations that workers have of their organization, being one of the key points for the good functioning, development and organizational growth, it also depends on several factors including productivity, motivation, performance, satisfaction, etc. Previous research highlights the importance of maintaining a good harmony in the work environment, where there is a pleasant and positive work environment for good work performance and maintain a stable productivity for the future, allowing them to stay within the big competitors in the market. Therefore, the present study investigates the incidence of the work climate in the productivity and performance of the workers of the Sheraton Hotel of the city of Guayaquil, in order to analyze the degree of correlation between the variables mentioned above, to Which was carried out a transversal investigation of descriptive and correlational type, applying the use of tools through data collection of quantitative type, as the main instrument the use of surveys through Likert measurement. The use of surveys allowed to know the appreciations of the members of the Sheraton Hotel of the city of Guayaquil, for which a sample of 63 people was taken for the analysis of the object of study, which allowed to know and analyze th e results obtained.