Mejoramiento de la cadena de abastecimiento en la Empresa Papelera Nacional S.A.

Abstract

The objective of this research is to analyze and propose improvements in the process of acquiring spare parts and supplies from the supply chain in Papelera Nacional S.A, in view of a series of problems reported therein, with the purpose of detecting the shortcomings that affect the process and cause emergencies, not having the material on time, generating delays due to the lack of spare parts and unproductive times to keep the machines stopped. In the same way, it seeks to avoid generating extra expenses due to operational emergencies; and, prevent problems in the dispatches of the final product to external customers. Once exposed all inconveniences in this process, it is sought to establish, through the present title work, a strategic communication plan, for which it is recommended to use the Flexia tool, an operating system that will allow the Purchasing department to inform permanent the current status of your orders, with respect to the materials, and know the lead time of all your requisitions, both local and imported, giving immediate feedback to the internal customers of the company, responsible for the operation of the company.