Factores que inciden en la satisfacción laboral en el personal de los dispensarios de salud del seguro social campesino de la provincia de El Oro.

Abstract

The importance of job satisfaction in the institutions that offer services and the resulting consequences, become indicators of the well-being and quality of life of the workers, their study is of great value within the scope of the services, because it is a clear influence for the treatment that users commonly receive, being also an element that allows evaluating the quality of the service provided by the institution; The personnel of any institution is very important for the achievement and achievement of the objectives. In this way, a good management of the personnel contributes to the improvement of the key processes, and in general, of the activities that are part of the organization, which will be reflected in the results in the satisfaction of the clients and their impact in community. The general objective is to determine the factors that intervene in the job satisfaction of the personnel of the health dispensaries of the Rural Social Security of the province of El Oro. The methodology was based on an analysis of the most influential aspects of the subject from a design descriptive, quali - quantitative and transversal type. The results reflect factors that generate conflict: scarcity of material resources, relationships with patients, perceived salary. The proposed plan to improve job satisfaction is to contribute to improving the Organizational Climate of the Farmers Social Health Health clinics, as well as to solve the problems detected.