Análisis comparativo de la caracterización del clima organizacional en hospitales públicos y privados.

Abstract

The organizational climate is an important factor for the good performance of the workers and, consequently, helps the organization to have a correct operation achieving being closer and closer to the corporate objectives. The main objective of the research was the characterization of the organizational climate among the employees of the health syste m. For this purpose, a comparison was made in work environments of the public and private sectors in order to have a better knowledge of the research on what happens in the medical, administrative and operative areas of each entity. As applied methodology, it was the use of a validated survey on the organizational climate, having 10 dimensions that break down 44 items and that worked through the Likert scale where two populations and samples were estimated, with one of 306 people for the public hospital and 242 for the private one. Among the results obtained, the level of work climate of the employees of public and private hospitals in Guayaquil was determined, showing that in the first there are two positive factors and two negative factors causing a marked influence on their organizational climate, in comparison to what was found in the private hospital, where three are positive and only one is negative with a low percentage in the total variance, showing that the organizational climate of the private hospital is better than that of the public hospital. There was also a proposal applicable to the management for the improvement of the work climate among the employees of both institutions, given that the current situation warrants it. Among these suggestions are the participation in trainings and training programs, as well as social integration activities, which produce a greater degree of well-being to strengthen relations among the members of the institutions.