Sistema de gestión de reservas de áreas de estudio en la Biblioteca General de la Universidad Católica de Santiago de Guayaquil.

Abstract

The objective of this thesis was to develop a system that facilitates students and teachers to reserve the study areas that has the General Library of the Universidad Católica de Santiago de Guayaquil through a web application. For this reason, this research was carried out with a mixed approach since it was sought to know the perception of the library’s director regarding the frequency use of the General Library service, in addition to establishing specific data on use and the rating assigned to the service, received by a sample of 376 students. The results determine that in the current reservation process it’s necessary to approach the General Library desk and that users consider the service provided as normal, for which the automated system was designed for in a near future it could be implemented in order to optimize the resources oriented to the management of reserves study areas, which will result in the improvement of the library service offered to the university community.