Incidencia de la gestión del conocimiento en el proceso de sucesión en la dirección en las empresas familiares de la ciudad de Guayaquil.

Abstract

In recent years, the importance of family businesses within Ecuador’s economy has generated a high degree of interest in knowing their performance, characteristics, success and failure factors, among other aspects. However, there is still not enough information and/or laws to back them up. One of the latent problems in this type of organization lies in taking the great step of succession without taking into account the knowledge management. The present investigation used a mixed approach methodology because 40 managers, who have family businesses with more than 20 years since their establishment, were interviewed, regardless of their size and economic sector. In addition, five interviews were conducted with experts on family business and succession issues. The research had exploratory, descriptive and correlational scope, thus allowing to find that 47.2% of the companies have not succeed, but they plan to carry out a succession, being mostly micro and medium companies. On the other hand, 25% of companies are planning a succession, represented mostly by small businesses. 11% are in the process of succession, being large companies. In addition, the correlation between succession in management and knowledge management in family businesses in the city of Guayaquil was verified through the principal component analysis model (ACP) and the KMO and Bartlett test. Finally, it was concluded which were the most influential and least significant components in the study.