Estudio sobre la relación del clima organizacional y la satisfacción de los auxiliares de limpieza en el sector hospitalario de la empresa Algagicorp S.A.

Abstract

This research work of investigation realizes a study on the relationship of the organizational climate and the satisfaction of the cleaning assistants in the hospital sector of the company Algagicorp S.A. in the city of Guayaquil. The purpose of this work is to enter into the experiential reality of the operative personnel, to know their perception about climate and satisfaction regarding the premises: Dr. Roberto Gilbert Children's Hospital, Alfredo Paulson Women's Hospital and Solca Hospital. For this purpose, 120 collaborators were surveyed, resulting from the application of a sample formula in which the total number of individuals amounted to 136 workers. Same as those who, on one hand, were given an organizational climate measurement test by Koys and DeCotiis (1991) and, on the other hand, they were given an instrument to measure job satisfaction by Chiang, Salazar, Huerta, and Núñez (2008). This research is carried out under a quantitative method, since it is based on the measurement of the characteristics of social phenomena, as well as the scope will be descriptive since the intention is to describe phenomena, situations, contexts and events that occur in the premises where the cleaning assistants of Algagicorp SA provide their services. The importance of understanding the concepts of organizational climate and job satisfaction is also highlighted, as they are extremely important variables since they direct the execution of tasks, they are synonyms of competitive advantage and their understanding and management contributes to the generation of stable work contexts. This is where the relevance of this research lies.