La cultura organizacional y su incidencia en el desempeño laboral del hospital general Babahoyo.

Abstract

In any hospital institution, organizational culture and work performance are vital in the credibility and image they project to their users. The general objective of this research project was to determine the impact of the organizational culture on the work performance of the employees of the Babahoyo General Hospital for the implementation of a proposal that improves the organizational culture in the institution. The methodology that was implemented to carry out this research was quantitative, cross-sectional and deductive. Surveys were carried out on workers and the immediate boss according to two questionnaires with several dimensions, applied to a sample of 159 people measuring the research variables. The main results were the lack of communication between subordinates and bosses, for the organizational culture variable, while for the performance one there were difficulties when performing certain tasks due to lack of knowledge. Based on these results, a proposal was made, which proposes a strategic program to promote and improve the organizational culture and work performance of hospital professionals, strengthening aspects such as communication, relationship between collaborators and greater performance control. It is concluded that there is a strong and significant positive correlation between the variables work performance and organizational culture.