Análisis de viabilidad del negocio de servicios de reparaciones menores, a través de una aplicación móvil.

Abstract

Damage to an object inside the home may seem easy to fix until the user tries to solve the problem on their own. To find an expert in minor repairs most of the time people must leave their homes to look for them and be lucky enough to find a repairman dedicated to the area of the problem. The objective of this project is to analyze the viability of the minor repair business through a mobile application, in order to meet the needs of the user who cannot solve on their own from the most basic to the most complex; In addition to knowing the proportion of customers and therefore profits that a repairman who works in the street has. In order to arrive at the answers of these two variables, the online survey has been used for potential clients and surveys for potential repairers. Obtaining as a result that users do not know where to find a repairman so you use different methods to find them; and that repairers most of the time fail to get customers in a full day. By observing this, the use and interaction of digital platforms such as the one indicated in this project is recommended to establish contact between client and repairman at the same pace as other digital markets.