Rediseño del proceso logístico en la recolección de residuos sólidos para la empresa TRANSJIRAV S.A.

Abstract

This research was carried out with the purpose of analyzing a redesign of the logistics process and its relationship with waste collection, through the service provided by the company TRANSJIRAV S.A. It is important to note that the study originated due to the problems that this company is going through in the Santa Elena canton, where citizens are not completely satisfied with the collection service, because it is not possible to cover all the collection areas. To this is added the low environmental culture that the inhabitants have, and the need to innovate the fleet of collection vehicles to guarantee a more efficient service. Therefore, a strategic analysis of the project environment was necessary to investigate the logistics process and, in this way, determine the service required in the current and actual circumstances of garbage collection; then the strategic needs for waste collection were evaluated and, finally, a financial plan was developed to assess and evaluate the improvements that would impact the results. The study demonstrates that the redesign proposed, in relation to the logistics process to improve waste collection, is viable both operatively and financially and ensures a better service for what the contractor requested.