Factores que influyen en la satisfacción laboral de los profesionales de salud del Centro de Especialidades IESS Daule.

Abstract

Human resources are very important if you want to achieve the objectives of the institution, but it is only possible if the person is satisfied and motivated with their work, causing it to increase the quality of the service they provide. Job satisfaction is the set of attitudes that a person has towards the functions that must be carried out within the organization. The general objective was to determine the factors that influence job satisfaction of health professionals at the IESS Daule Specialty Center to design strategies that improve the level of staff satisfaction. The methodology used was the quantitative approach, of a non-experimental type with a cross section, descriptive scope and deductive method. The technique was the survey that was applied to a sample made up of 60 collaborators. The results found were that job satisfaction had an average of 2.72, below the intermediate value of the range of responses between one and five, which was due to the dimensions of stress, motivation and interpersonal relationships. It was concluded that, the masculine gender had greater dissatisfaction than the women, as well as in the age of the men that was from 40 to 49 years old and in the women that were from 20 to 29 years old. Actions were proposed for the distribution of work, training, recognitions and recreational activities.