Transformación de la cultura y gestión del cambio organizacional en la empresa Icorp y su impacto en los colaboradores.

Abstract

In this case there are two companies, a national one, which is Digital Support which is absorbed by the multinational ICorp, this company came with a completely different culture and processes from those that had been implementing Digital Support and here began a process of adaptation and change of registration. complexity where there is uncertainty, fear and resistance, however, the organization could not stop producing income and that is why the human part and job satisfaction are put aside to continue with production. When there is cultural shock, there are extreme conflicts of informality vs. formality of processes, and that is why in this work strategies with clear objectives and methodologies are created to find a balance in communication and in the established processes, in order to that in ICorp there may be strategic speed in productivity, good behavior of employees, satisfaction and well-being; and high compliance with the regulations established by the organization.