Diagnóstico del Sistema SYSMAN para la solución de problemas de las operaciones de mantenimiento preventivo y correctivo en embarcaciones turísticas de Galápagos.

Abstract

The SysMan is an information system developed to manage information on the preventive and corrective tasks of the Galapagos Legend vessel of the Province of Galapagos. Legend is a boat dedicated to offering tourist services to the different islands, it has 55 cabins, it can accommodate 100 people, the maintenance of machines, equipment, infrastructure must be essential to provide an optimal and efficient service. The key to handling a large amount of information was the automation of its processes, where ordering or requesting equipment and materials and even labor is essential to carry out maintenance work in the shortest possible time. The objective of the SysMan diagnosis is to evaluate the physical characteristics (graphical interface) and the response time when entering the information about some type of maintenance to evaluate if the system satisfactorily meets the requirements of the owners and personnel who manage it daily.