Clima organizacional y satisfacción laboral de los trabajadores del área de emergencia del Hospital General Norte de Guayaquil IESS Ceibos.

Abstract

Background: The organizational climate and job satisfaction are variables that have been studied by different theorists over the years. That is why, for some authors, they affirm that these variables are correlated with each other, Objectives: To determine the relationship between the organizational climate and job satisfaction of workers in the emergency room of the Hospital General Norte de Guayaquil IESS Ceibos for the elaboration of a proposal for improvement. Methodology: To fulfill the objective of this research, the positivist paradigm was used, from the perspective of a field research with the characteristics of a descriptive and cross-sectional research. The population is made up of 45 professionals who work in the emergency area of the hospital. The techniques and instruments used were the questionnaire by Bustamante et al. (2015) to measure organizational climate and job satisfaction was measured by the questionnaire by Bustamante (2009). Results: The results obtained show that the general hypothesis is fulfilled: The organizational climate is related to the job satisfaction of the workers in the emergency area of the General Hospital of the North of Guayaquil IESS Ceibos. Proposal: It is expected to strengthen the organizational climate and job satisfaction of workers in the emergency area. Conclusions: It was known that organizational climate and job satisfaction have a statistically significant relationship in the case study of the Hospital General Norte de Guayaquil IESS Ceibos.