Análisis del clima organizacional y su influencia en el desempeño del personal del Centro de Salud Tipo C Velasco Ibarra.

Abstract

The general objective of this degree work is to analyze the influence of the organizational climate on the work performance of the personnel of the Velasco Ibarra Type C Health Center, for the presentation of an improvement plan that contributes positively to the performance of its collaborators. A type of non-experimental research with a correlational and descriptive scope was applied, with a quantitative approach. As an applied instrument, a validated survey on the organizational climate was used, having 4 dimensions that break down 25 questions that worked through the Likert scale, for the measurement of work performance another validated survey was used that analyzed the perceptions of the performance of the staff, a total population of 98 people was estimated. With the level of p < 0.05, the null hypothesis is rejected, with which it can be determined that for this unit of analysis there is no significant evidence indicating that the variables are not related. Likewise, the correlation index obtained establishes that there is a low and positive relationship between the variables of this study. Finally, a proposal is made that is made up of several activities designed to improve the organizational climate, making employees feel more motivated and therefore present excellent job performance.