El Síndrome de Burnout y su relación en el desempeño laboral de los profesionales sanitarios del área de cuidados intensivos del Hospital General del Sur de Quito IESS en tiempos de pandemia.

Abstract

The pandemic, a huge challenge for public health, given that health personnel is the weakest part in the chain of care, facing a variety of psychosocial demands that positions them in high vulnerability to suffer Burnout Syndrome, which is directly related to stress and exhaustion that influences job performance, under this context a research was conducted, whose objective was: To analyze the relationship of Burnout Syndrome in the work performance of health professionals in the Intensive Care area of the General Hospital of IESS Quito Sur in times of pandemic, a quantitative research of descriptive-correlational scope, non-experimental cross-sectional design; A questionnaire was applied as an instrument for data collection, derived from the Maslach Burnout Inventory to evaluate the Burnout Syndrome, applied to 85 health professionals, while to measure job performance it was obtained from the journal of psychology of work and organizations; through the results it was concluded that the Burnout Syndrome is negatively and significantly related to job performance of health professionals. The proposal is implemented with an improvement plan, a series of strategies and activities that motivate health personnel to increase job performance through training workshops, preventive actions to improve job satisfaction of staff, delivery of diplomas and awards, preventive workshops, psychological support and a training program to reduce and prevent Burnout Syndrome. Key