Diseño de un plan de mejora laboral que incida en el comportamiento organizacional del personal responsable de compras públicas de las Entidades Operativas Desconcentradas de la Coordinación Zonal 5 – Salud.

Abstract

The objective of this research is to develop a work improvement plan that benefits the organizational behavior of the personnel responsible for public purchases of the decentralized operating entities of the Zonal Coordination 5 - Health. The methodology was based on a quantitative development, with a non-experimental design and with descriptive and exploratory research levels. The results were based on the development of factors that allow an increase in motivation through the analysis of job satisfaction, such as satisfaction with supervision, satisfaction with the physical environment, satisfaction with benefits received, intrinsic job satisfaction and satisfaction with the level of participation. Each of these influences affective commitment, continuity commitment, and normative commitment. In conclusion, the work improvement plan involves areas that enhance job satisfaction such as improvement in the work environment, improvement in recognition for good practices, improvement in staff training, improvement in the level of participation within the institution and improvement in supervision, which seek to increase job satisfaction and therefore develop organizational behavior according to the demands of society and its corresponding entities.