La incidencia de las competencias gerenciales en el desempeño laboral del personal de salud en el Hospital Básico Huaquillas.

Abstract

The abilities, skills and knowledge acquired by health personnel represent a central component for the proper management of patient care and attention. Consequently, the main objective of the exploration was to determine the incidence of managerial skills with the work performance of the health personnel of the Huaquillas Basic Hospital to improve decision-making focused on optimizing the quality of services. Regarding the methodology, the quantitative approach, non-experimental, crosssectional design, descriptive scope, deductive method was applied, being the sample of 106 health professionals and the technique used was the survey. The main results were that 58.1% of the health personnel have high-level managerial skills, which was due to the fact that the four dimensions that were assertive communication (76.4%), teamwork (54.8%), interpersonal relationships (65.1%) and leadership (50.0%). On the other hand, job performance obtained a regular grade, because it achieved a regular grade in its dimensions, these being interpersonal communication (53.8%), experience or practical skills (95.3%) and job satisfaction (84.0%). It was concluded that no significant incidence was found between both variables.