Las competencias y comportamientos claves que deben dominar los gerentes de Pymes.

Abstract

The motivation of this study was based on knowing the managerial skills and behaviors that managers of SMEs must possess. This issue is of great importance if it is sought to obtain productive business results, since knowledge about the management of a company, through managerial skills, will allow in-depth knowledge of the successful management of SMEs. The objective of this paper is to analyze the key competencies and behaviors that managers of SMEs must master. A qualitative research methodology based on the technique of bibliographic review, documents, scientific articles, etc., was improved. management of general managers, who are not as stable but can be trained and educated. Competencies refer to the use of skills, personality traits, as well as knowledge and skills to successfully complete a task. Finally, the competence can be defined by three components: knowledge, skills and attitudes, where elements are related, such as: Talents, skills, abilities, knowledge, physical skills, style, personality, principles, values and interests.