Análisis de la cultura organizacional de la clínica CME : cultura y su impacto en las relaciones de los colaboradores.

Abstract

The organizational culture of CME Clinic is distinguished by its focus on excellence in healthcare and patient acquisition. This is reflected in its identity centered around preventive medicine and service quality. At an individual level, commitment to patient care and the pursuit of professional growth are evident. At a group level, interdisciplinary collaboration coexists with potential tensions stemming from discontent and rivalries. The diagnosis reveals challenges in medical staff retention and team satisfaction. Lack of professional development could lead to the loss of valuable talent, impacting the clinic's reputation. Communication and interdisciplinary collaboration are crucial, yet resistance to change and conflicts could hinder them. In terms of authority, a hierarchical structure prevails, with appropriate spans of control for effective supervision. The proposed strategy aims to strengthen the organizational culture and address challenges. This involves prioritizing staff development and retention, promoting open communication, and fostering strong collaboration among specialties. These actions are essential to maintain excellence in care, preserve reputation, and ensure satisfaction for both patients and employees. Implementing these strategies will enable CME Clinic to strike a balance between medical excellence and staff well-being, ensuring its sustainable success in the long run.