Estudio comparativo del uso de RPA en procesos repetitivos en empresas domiciliadas en la ciudad de Guayaquil.

Abstract

The present degree work prior to obtaining the degree of engineer in computer science, is developed in the area of process automation in companies. It can be noted that the study will serve as a guide for anyone who is interested in RPA technology and thus contribute to conscious and thoughtful decision-making in the automation of repetitive processes. A phenomenon little addressed by the scientific community in the city of Guayaquil is investigated and it is considered that RPA is a developing technology and will undoubtedly mark the future of business and transform traditional labor functions by modifying the way in which repetitive processes are managed within organizations. The general objective is to identify the companies that use RPA and carry out a comparative study of the repetitive processes that are carried out. A documentary and field study were applied in order to identify that the level of applicability of RPA is low within the city of Guayaquil and the companies that apply this software the most are large companies, although it was identified that they can be used by micro, small, medium and large companies that identify repetitive processes.