Análisis del estrés organizacional y su incidencia en el desempeño de los empleados de Medalso S.A. Medicina Alternativa Solidaria de la ciudad de Cuenca.

Abstract

The present work entitled "Analysis of organizational stress and its impact on the performance of employees of Medalso S.A. Solidarity Alternative Medicine of the city of Cuenca”. A general objective focused on analyzing the impact of organizational stress on employee performance was raised. To achieve this, a quantitative approach methodology was implemented, with a non-experimental cross-sectional time design. The study focused on a population made up of 34 individuals, which included managers, managers and staff from technical areas, which were considered as units of analysis. The evaluation of the level of stress among employees was carried out using a standardized work stress questionnaire validated by the World Health Organization (WHO) and the International Labor Organization (ILO). The results revealed significant aspects, including areas such as the work climate, the organizational structure, the work dynamics, the technology implemented, the influence of leadership, and group cohesion and support. He highlighted that 19% of workers experience a high level of stress due to the lack of cohesion and support within the group. In a large majority of areas evaluated, employees demonstrated the presence of stress levels, indicating the importance of addressing these factors to improve well-being and performance in the work environment.