Evaluación del nivel de satisfacción post aclaramiento dental de los pacientes atendidos en la Clínica Odontológica de la UGSG.

Abstract

Introduction: Dental whitening is a cosmetic procedure designed to lighten the tone of teeth. Patient satisfaction is a critical metric for evaluating the quality of dental care. The success of the procedure can significantly improve a patient's smile, increasing their self-esteem and satisfaction with their appearance. Objective: Evaluate the level of post-dental whitening satisfaction of patients treated at the Restorative Dentistry II clinic of the UCSG. Materials and methods: The descriptive and crosssectional study was based on surveys provided to patients from the UCSG database in periods B2023 and A2024 who underwent dental whitening. The universe was 129 patients, including a sample of n=80, who were the ones that fully completed the survey. The data was tabulated in Excel for descriptive statistical analysis. Results: Satisfaction level increased from 26.25% to 47.50% for satisfied patients and from 10.00% to 30.00% for very satisfied patients after dental whitening. A total of 47.13% of patients reported side effects. Among patients with sensitivity (61.25%), 18 took ibuprofen and 31 took a placebo. Pain levels were reported as none in 27.50% of patients and mild in 32.50%. A significant 85.00% of patients indicated they would undergo the procedure again. Conclusions: The patient's initial perception of their tooth color significantly influences their final satisfaction. Additionally, the presence of side effects does not substantially impact the patient's satisfaction if they are gratified with the results.