Funciones y responsabilidades del profesional de Trabajo Social en empresas del sector alimenticio del ámbito productivo privado en la ciudad de Guayaquil.

Abstract

The study examines the role of social work professionals in the corporate human resources department of the private food sector in Guayaquil in improving workplace well-being and organizational effectiveness. The recognized weakness associated with the weak integration of social work in organizational processes prevents it from working to improve workplaces and develop people's skills, combines a mixed methodology, including interviews with social workers and statistical analysis such as Chi-square, ANOVA and correlations, to analyze results and outcomes. Research shows that social workers play a fundamental role in resolving conflicts in health care programs and promoting inclusion and diversity. However, their effectiveness depends on adequate integration with human resources policies. Among the activities considered most important are the resolution of labor conflicts, the provision of psychological support and the implementation of social responsibility measures, all of which are directly related to increasing employee satisfaction and commitment, social work professionals are strategic actors in improving workplace well-being and organizational relations, facilitating business performance and productivity. It is recommended to strengthen their role through special education, using technological tools and developing inclusive policies to ensure active participation in decision-making. The process not only improves the organizational climate, but also guarantees a positive and sustainable economic result for food companies.