Análisis comparativo de los servicios veterinarios que se ofrecen en la ciudad de Madrid, España y Guayaquil, Ecuador.

Abstract

The title of this thesis is "Comparative analysis of veterinary services offered in the cities of Madrid, Spain, and Guayaquil, Ecuador." The study aims to identify differences and similarities in the offer and quality of veterinary care in both cities. The methodology included surveys of a total of 102 veterinary professionals: 51 practicing in Madrid and 51 in the city of Guayaquil. The evaluation covered relevant aspects of infrastructure, technology, protocols, management systems, staff training, ethical treatment, and cost-benefit ratio. The findings reveal a significant disparity in the perception of technological updates to equipment, with Madrid surpassing Guayaquil. Additionally, a greater availability of protocols and computerized systems was found, especially in veterinary hospitals. Physical facilities also received a better rating in Madrid and private centers. The study employed the Student's t-test, which showed significant differences in specialized services like hospitalization and diagnostics, which are more prevalent in Madrid and in hospitals. However, ethical and professional treatment is a strong point, receiving high ratings in both cities. The study reflects that Madrid has a more consolidated veterinary sector with greater investment in technology and infrastructure. In contrast, while Guayaquil is in development, it shows significant potential with needs for investment in technology, continuous staff training, and the expansion of specialized services. Recognizing areas for improvement seeks to raise quality standards and ensure comprehensive, accessible care in all types of institutions.