Cinismo organizacional : un estudio con empleados de una institución pública de la ciudad de Guayaquil.

Abstract

The objective of the present investigation was to identify the factors that originate the organizational cynicism in the employees that work in a public institution of the city of Guayaquil, the same ones that can be deployed in a harmful way in actions that affect the organizational results, as well as also in the collaborators of the company. While most research agrees that organizational cynicism is a brake on initiatives within the organization, for other authors can provide a strategic way to energize organizations. For some authors, organizational cynicism is obstructive and dangerous. It is therefore convenient that organizations in conjunction with their leaders promote accurate behavior using their skills to intervene in a positive and healthy manner and generate work commitment. The study was conducted on a sample of 250 employees of a public company in the city of Guayaquil. Participants answered a booklet integrated by the adapted version of the Organizational Cynicism Scale composed of 13 items with 5-point Likert type response format, varying from 1 = totally disagree to 5 = totally agree. The reliability of the instrument reached satisfactory levels. It concludes that organizational cynicism constitutes a dangerous reality and that it has infiltrated contemporary organizations, eroding both its foundations and the well-being of its members. It is recommended to extend the study by carrying out institutional planning in other cities.