Diseño de una propuesta de mejoramiento del proceso de despacho y distribución de la empresa Hasanrita S.A dedicada a la producción de banano en la ciudad de Machala.

Abstract

The purpose of this research work is to use the tools acquired throughout the university period, in addition to the definition and improvement of the dispatch and distribution processes of the Hasanrita company, which did not have a process survey, generating problems the aforementioned operations, causing delays, misuse of resources and therefore customer dissatisfaction when the timeframe is not met. The research work proposes to define, through various analyzes, interviews and studies in the field, an integral process that contemplates continuous improvement with management indicators, increased productivity through the proposal of instruments that automate operations, such as machinery and appropriate equipment, in addition to the adoption of software and training for human talent in order to achieve better results, increasing in the short term the productivity of the company, expecting that the proposed process involves 302 minutes in relation to the current one that takes 569 minutes, translating into the long term in an increase in profitability with favorable financial projections.