Implementación de políticas, procedimientos, valores y plan de comunicación para el fortalecimiento de la cultura.

Abstract

The porpuse of this work is to analyze the situation of the company based on three essential variables: Culture, Behavior and Communication, creating in turn effective strategies through Organizational Development focused on the planned change of Glamour S.A. The issue that was identified in the company was the absence of defined organizational processes, generating conflicts of belonging in the employees of Glamour S.A., ignorance of the report of the command line, duplication of the functions of the collaborators, absence of communication channels; neither it have defined and established policies, so a reengineering in the organizational structure is proposed, which will benefit the company's total development and good market positioning. The proposed organization chart will show all the staff of Glamor S.A. its hierarchy within the structure and the level of responsibility that it entails. The implementation of the Policies, Mission, Vision, Values, will make the staff more committed to the organization, at the same time improving the communication channels between bosses and subordinates, managing to fulfill the proposed objectives4