Análisis y reestructuración del clima organizacional de la compañía Icorp.

Abstract

The purpose of this case study is to determine the causes of a fragile and inefficient administrative management in the company Digital Support now Icorp in Ecuador, proposing new trends and tools that help identify a structure, strengthening with the application of organizational culture, climate and training established through research, development and efficient management in the administrative management of the company. The study of the present case is elaborated proposing a strategic plan of human talent, since, it is evident that the organizations with defined organizational structures, generate trust and efficiency in their activity, in the same way that they establish themselves in the market as a brand of trust and security. This study is divided into the following sections; Introduction, an overview of the situation of the company in question, summarizing brief features of the company and its areas for improvement, diagnosis of the situation; in which the researcher's perspective is presented in the case of the company, evaluation of the organizational situation; based on the history of the company, the behavior and influence of its actors is contextualized, finally the design of the strategic plan for human talent that will strengthen the management of the company is presented, leaving the conclusion and its reference base.