La satisfacción y el desempeño laboral del personal del Centro de Salud B IESS Celica.

Abstract

The present study examined the impact of job satisfaction on the performance of the employees of the B IESS Health Center of Celica. The specific objectives were to establish the theoretical assumptions of satisfaction and job performance, characterize the current situation of the Health Center and investigate the relationship between job satisfaction and employee performance. Two instruments of data collection were used for the study. The total population was 35 employees, of which 34 were surveyed. The data were collected through a structured questionnaire and analyzed using SPSS version 25.0. Descriptive statistics, frequency and percentage distributions and inferential analysis of statistics-regressions were used. The results of the correlation analyzes performed showed that there is a correlation of 0.576 between Satisfaction and Labor Performance with a bilateral significance of value 0.000. It is a moderate positive linear correlation. The study concludes that job satisfaction has an impact on employee performance. Based on the previous findings, the B IESS Health Center of Celica should take appropriate measures to improve the level of job satisfaction of its employees to motivate them to achieve a better performance.